1. Log into the Administrator Account (student group) in which the student is enrolled.
  2. Find the student in your student list.  Note:- If you have a long list of students, you can do this by scrolling through the pages, or by entering the student’s user ID in the ‘ID filter’ box before clicking ‘apply’. Or you can put the user ID column or Full Name column into alphabetical order by clicking on the heading of either column.
  3. Once you have located the student, check the value that appears in the subscription column.  If it is a ‘1’, then you don’t need to add a subscription.
  4. If it is a zero, then check the expiry date to the right.  The date shown is the date from which the student can no longer use the course.  If the date has not been reached then you don’t need to add a subscription unless it is going to expire quite soon.  If the date has expired then the student does not have a live subscription and will not be able to log in to the course unless you give them another subscription
  5. To add a subscription to the student, click on the zero in the subscription column and then accept the prompt to add one subscription.