Each course includes extensive Interactive Video sequences to keep you hooked and the video tutor provides clarity and an engaging presence. Every module within each course finishes with an assessment and if you pass (you get three attempts) you will receive a Certificate endorsed by the approval body for the course. Most courses will also count towards an employer’s CPD scheme.
But don’t just take our word for it, have a look now for yourself by helping yourself to a free trial of as many courses as you like – click the free trial button below.
The price shown for each course is for a single user. If you are an employer, your volume requirements will attract surprisingly generous discounts! Please CLICK HERE to submit a no-commitment price request now!
Business Skills Course Catalogue 
- Anti-Bribery and Corruption
- Alcohol Personal Licence Holder
- Anti-Harassment and Bullying
- Anti-Money Laundering
- Conflict Resolution in the Workplace
- Customer Service
- Cyber Security
- Developing Good Employee Relations
- Developing Teamwork
- Disciplinary Procedures
- Effective Delegation
- Equality, Diversity & Discrimination
- Facebook for Business
- Instagram for Business
- Introducing GDPR
- Introduction to AI
- Introduction to AI Prompt Engineering
- Introduction to Generative AI
- Introduction to Emotional Intelligence
- Leadership Skills
- Licenced Premises Staff Training
- LinkedIn for Business
- Managing Meetings
- Managing Sickness and Absence
- Modern Slavery
- Negotiation
- Objective Setting
- Preparing for a Job Interview
- Presentation Skills
- Problem Solving in a Workplace
- Project Management
- Sales Skills
- Search Engine Optimisation (SEO) for Business
- Sexual Harassment in the Workplace
- Social Media Marketing
- Stress Management
- The Principles of Performance Management
- TikTok for Business
- Time Management
- Twitter for Business
Anti-Bribery and Corruption
The course content is aimed at employees at all levels of an organisation that may encounter bribery or corrupt working practices.
Acts of bribery and corrupt business practices are still an all too common part of business to business activity in the UK and Worldwide. This course examines some of the reasons why bribery and corruption occur as well as providing an overview of how common these practices are believed to be, before discussing how normal business activities, such as gifts, hospitality, sponsorship and donations, can be manipulated to become bribes. It goes on to cover legislation both in the UK and Internationally, penalties and, on a more practical level, it will show you some of the ways management and employees can reduce the risk of bribery and corruption in their organisations, particularly through anti-bribery and anti-corruption policies.
- Single-User Price – £35
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Alcohol Personal Licence Holder
Approved by Laser Awards and CPD
The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. Any
organisation, business or individual who wishes to sell alcohol must have a licence. This is obtained
from a Licensing Authority.
This course starts with an overview of UK alcohol licensing laws and the importance of promoting
the four key licensing objectives.
You’ll learn about the legal duties of personal licence holders, and how to deal with Licensing Authorities, along with information relating to objections, fees and hearings, Temporary Event Notices, mandatory conditions, drinking guidelines, age verification and much more.
- Single-User Price – £125
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Anti Harassment and Bullying
Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect.
This course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
- Single-User Price – £35
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Anti-Money Laundering
This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.
- Single-User Price – £35
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Conflict Resolution in the Workplace
‘Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised’. Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.
Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas. This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
- Single-User Price – £35
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Customer Service
This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
- Single-User Price – £35
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Cyber Security
Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.
- Single-User Price – £35
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Developing Good Employee Relations
This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.
- Single-User Price – £35
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Developing Teamwork
Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
- Single-User Price – £35
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Disciplinary Procedures
The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.
This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.
- Single-User Price – £35
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Effective Delegation
Delegating effectively can be difficult. It means identifying the right tasks to delegate, overcoming barriers to delegation and taking the time to delegate properly so that everyone knows what they’re expected to do and by when.
This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more.
- Single-User Price – £35
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Equality, Diversity & Discrimination
We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied.
However these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights. When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity… And one way to make sure we meet these responsibilities is through training.
- Single-User Price – £35
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Facebook for Business
Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to research and investigate the preferred social media platforms used by your target audience, so you should have a good idea at this point if Facebook is one of the right platforms for you.
Using Facebook in your business is about providing an effective means for your customers to interact with you and connect their friends to your business. Recommendation is the most powerful way a potential customer can be connected to a business, particularly when it’s being recommended by a friend. So if you know that a trusted friend likes a particular brand, you’re much more likely to engage with that brand.
Facebook is essentially a platform designed to facilitate social interaction between people with whom you’ve already established some mutual recognition.
- Single-User Price – £90
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Instagram for Business
This online Instagram for Business E-Learning course starts by exploring the history of Instagram to help you understand how it’s become such a powerful tool for generating sales, reaching new audiences and building brand awareness.
You’ll learn how to set up an account and build and optimise a Business Profile during this Instagram for Business online course.
The Instagram for Business online course will cover the kind of content to post and how to enhance effectiveness with photos and videos.
- Single-User Price – £35
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Introducing GDPR
This online course is designed specially for those front line staff and provides a clear introduction to
the main elements of the GDPR, including compliance and the consequences of non-compliance.
It explains the roles of key players – Data Protection Officers, Data Controllers, Data Protection Leads
and Data Processors and covers the main categories of personal data, along with the six lawful bases
for processing data, and how to audit the data your organisation holds.
Other topics examined include the Seven Principles of the GDPR and the Eight Rights for Individuals,
along with the importance of your Privacy Policy – how to construct one, and how to use it
effectively when dealing with data subjects.
Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.
- Single-User Price – £35
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Introducington AI
This short online E-Learning course provides you with an introduction to AI.
The E-Learning Introduction to AI course starts by explaining what AI is and briefly describing its history.
After that, the online Introduction to AI E-Learning course explores the different types of AI, key concepts in the field, and how AI is being applied in real life across various sectors.
Next, the E-Learning Introduction to AI online course works through the entire AI development process, starting from the definition of the problem through to the deployment of the solution. This is then followed by a look at the various tools and technologies that power AI development.
Next, the online Introduction to AI E-Learning course covers the ethical implications and considerations in the field and finishes by looking into the potential future of AI.
- Single-User Price – £35
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Introduction to AI Prompt Engineering
This short course provides you with an introduction to AI. The course starts by explaining what is meant by AI prompt engineering and its purpose, showcasing its value and importance across various sectors. It then looks at how AI has evolved over time. After that, it covers the four key components which, when used together, create effective AI prompts and then the course smoothly moves on to the area of prompt optimisation. Next, the course turns to the importance of prompt evaluation and then concludes with a look at emerging and future trends and technologies in the field.
- Single-User Price – £35
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Introduction to Generative AI
This short course provides you with an introduction to generative AI. It starts by explaining what Generative AI is and why it’s so impactful in today’s world. It covers the history and evolution and also the innovations through time of AI. The course looks at different models and touches on how it can generate new content with some real life examples. Finally we take a look at how the future could be impacted by AI and the technology surrounding it.
- Single-User Price – £35
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Introduction to Emotional Intelligence
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence.
It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.
- Single-User Price – £65
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Leadership Skills
A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.
- Single-User Price – £35
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Licensed Premises Staff Training
The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. It is
important for anyone working in licensed premises to have a basic understanding of these laws and
how they apply to them.
This course starts with an overview of UK alcohol licensing laws and the importance of the four key
licensing objectives.
The course will also discuss mandatory conditions, which are compulsory for all licensed premises
and looks in detail at the major issue of age verification.
Finally, it outlines the responsibilities involved in alcohol retailing including drinking guidelines and
how to avoid and reduce conflict.
- Single-User Price – £35
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LinkedIn for Business
Linkedin is a very well established and respected social network with over 259 million users in more than 200 countries. It’s known as “Facebook in a Suit” or the most professional level of Social networking for businesses.
Linkedin is a very valuable tool to find the key decision makers within certain companies. It’s used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch, making such contact much more effective.
It’s a social network for professional people. Normally a person would create a Linkedin profile that would include career details and would update their information periodically as to their current appointment. It would often include a personal statement, personal web address and possibly testimonials from employers and members of staff. If the person has particular interests both professionally and personally they may subscribe to one or more interest groups to receive updates and discussion opportunities.
- Single-User Price – £90
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Managing Meetings
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
- Single-User Price – £35
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Managing Sickness and Absence
This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
- Single-User Price – £35
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Modern Slavery
This course covers the main aspects and concerns over modern slavery, particularly in the UK. It goes into the movement, harbouring and recruitment of adults and children with example case studies. You will discover who’s vulnerable to human trafficking and the subject will be discussed from a victim’s perspective top show the devastation that can occur from such an act. Finally you will be shown contacts and charities that can help if support is needed.
- Single-User Price – £35
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Negotiation
Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.
- Single-User Price – £35
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Objective Setting
Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary.
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.
- Single-User Price – £35
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Preparing for a Job Interview
Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions.
- Single-User Price – £35
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Presentation Skills
Giving a successful presentation can be one of the hardest parts of many people’s jobs.Ultimately preparation will be the key to success when it comes to giving a presentation, but how do you make sure you are prepared enough? What about the structure? The content? How should you use visual aids? Being a successful presenter also involves understanding your audience, their expectations and needs.
This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.
- Single-User Price – £35
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Problem Solving in a Workplace
This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved.
- Single-User Price – £35
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Project Management
When a project is managed correctly it ensures that there’s a sound business reason for undertaking the project, that it’s clear who’s involved in delivering the project, what the expected outcomes are and how resources and risks will be managed throughout the project.
When it’s done poorly the project can suffer from feature creep, delays, go over budget or not get finished at all.
This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.
- Single-User Price – £35
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Sales Skills
Without solid sales skills success in most aspects of business would be impossible. After all, when you think about it selling is just explaining benefits of making one decision over another. When you reduce them down to their core sales skills are communication skills and Communication skills are vital in all aspects of business.
The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term. It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting. You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids.
We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. We’ll take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.
- Single-User Price – £35
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Search Engine Optimisation (SEO) for Business
Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your visitor traffic into revenue. When it’s done well, search engine marketing can give search engines exactly what they need to put your website in a prime position on Search Engine Results Pages.
The key is understanding what search engines need ‐ and since 90% of all searches in the UK are via Google, this pretty much means understanding Google. This course will explain the proven techniques that will help you reach and maintain the number one results spot.
- Single-User Price – £149
- Digital Marketing – £199 – click here to order or enquire.
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Sexual Harassment in the Workplace
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent.
It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations. The course also covers investigation from the employer’s perspective, the role of employment tribunals, and concludes with some case studies that will give
further insight into what constitutes harassment and the outcome of cases where the businesses did not act appropriately to deal with this behaviour.
- Single-User Price – £35
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Social Media Marketing
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent.
It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations. The course also covers investigation from the employer’s perspective, the role of employment tribunals, and concludes with some case studies that will give
further insight into what constitutes harassment and the outcome of cases where the businesses did not act appropriately to deal with this behaviour.
- Single-User Price – £35
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Stress Management
The Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life but it often comes from demands placed on them at work.
So why is stress a problem in the workplace? Well the latest estimates show the total number of cases of work related stress depression or anxiety account for 39% of all work related illness. Some occupations may be more susceptible to stress but it can affect anyone and can impact on health, ability to function effectively at work and at home and in relationships. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.
- Single-User Price – £35
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The Principles of Performance Management
In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.
In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.
- Single-User Price – £35
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TikTok for Business
This course will give you an overview on the history of TikTok, its user demographics and the three business benefits offered by the platform. It explains how to create a business account post short videos and how you can optimise your profile. It discusses the importance of TikTok advertising campaigns and strategies. Finally the course shows you how analytics can monitor the success of your advertising and insights into effective future campaigns.
- Single-User Price – £35
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Time Management
Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce. For most people however this is easier said than done. We’ve all experienced that feeling of having more work to do than we can possibly complete in the time we have. This can lead to increased stress… dissatisfaction… and demoralisation…
This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference.
- Single-User Price – £35
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Twitter for Business
Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. It is also used by people for the social aspect – to chat and share information with friends. In fact, there is no restriction to who or what can have a Twitter account and often a larger company such as Starbucks will also have individual accounts for each product such as Frappuccino’s and even individual store locations.
Using Twitter successfully requires a significant commitment of time – being active is key to your success. It’s all about the image you create, and the best‐viewed companies are the responsive ones.
- Single-User Price – £90
