You can only recover a Skill Evaluator subscription from a student if they have been allocated one and have not yet used it.  This will show as a value of 1 or more in the subscription column on the Skill Evaluator details screen.

  1. Log in to your Group Administration Account.
  2. Click on ‘Options’, ‘Skill Evaluator’ and then ‘Skill Evaluator Details’
  3. Locate your students in the student list.
  4. Tick the box to the left of each student from whom you want to recover a subscription, or tick the ‘Select All’ button if you want to recover from all the students.
  5. Click the ‘Recover Subscription’ button.
  6. Note that the quantity of ‘subscriptions left’ at the top of the screen will increase accordingly.